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Understand the Rules That Govern Your Account

These Terms & Conditions set out what you agree to when you open and use an ikimisli account — covering how your account works, what payments are accepted, and where access is permitted under state law.

Account eligibility by statePayPal, Venmo, Play+ coveredAge and identity requirementsAccount suspension rulesGoverning law applies
ikimisli Understand the Rules That Govern Your Account
HOW WE HANDLE IT

Account Security and Policy Commitments

Data Retention We retain your account data — including transaction records for PayPal, Venmo, and Play+ — for the period required by applicable state law and no longer than necessary.
Cookie Use Cookies track session state, login activity, and payment flow across your account. You can manage cookie preferences in your browser, though some features depend on session cookies to function.
Account Security Your account is protected by multi-step login verification. If you suspect unauthorized access, use the lock-account option in settings and contact support immediately via live chat.
Requesting Changes To request a correction to your account data or to dispute a term's application to your account, contact support in writing. We will respond within the timeframe set by applicable state law.
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Start a live chat session directly from your account dashboard to ask about a specific clause, a payment dispute, or an account restriction tied to these terms.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account — useful for payment disputes or identity queries.
Account Help Center Browse the Help Center inside your account for indexed answers covering common terms questions — account suspension, withdrawal holds, and state eligibility checks.

Terms & Conditions Questions Answered

These are the questions we hear most often about how our Terms & Conditions work in practice — covering your account, payments, and state eligibility.

Yes. Any deposit or withdrawal using PayPal, Venmo, or Play+ is governed by these terms alongside the policies of those payment networks. Both sets of rules apply simultaneously to your transaction.

Accounts accessed from ineligible states may be suspended under these terms. Eligibility depends on state law; we verify location at login. Contact support if you believe your state status was assessed incorrectly.

We will post updates to these terms on this page with a revised effective date. Continued use of your account after that date means you accept the changes. We aim to notify you by account message before major revisions.

We require a government-issued photo ID and may ask for proof of your payment method — such as a screenshot from your PayPal or Venmo account — before processing a withdrawal under identity verification rules.

Send a written request through live chat or email support. We process data requests in line with applicable state law and will confirm the outcome within the required response window.

The terms apply uniformly to all accounts, but access eligibility — including for players in Las Vegas or Houston — depends on the specific laws of your state at the time you log in.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.